Booking help Booking your TGV Lyria ticket has never been easier

Did you know? The earlier you book your ticket, the cheaper it will be. To take advantage of our very best fares, nothing could be simpler: plan your getaway in advance and purchase your ticket as soon as possible.  

 Your journey may be affected by engineering works. Don’t panic. Just like you, we are not immune to the ups and downs of everyday life.

But we’ve thought of everything: check our traffic status on the Traffic information page.  

💡 Note to self: when buying my TGV Lyria tickets, don’t forget to ask about the exchange and refund conditions.  

You can book and purchase your ticket:  

• At SNCF stations and boutiques  

• At SNCF-approved travel agents  

• By calling the SNCF Customer Service team on 36 35 from France (local call rate) or on +33 (0)1 84 94 36 35 (price of an international call, not including any additional charges by your service provider). Once the call has been connected, say ‘ticket’ or press 3 (local call rate).  

• A dedicated bilingual team (French and English) is on hand seven days a week from 8 am to 8 pm and can also provide information on traffic, timetables and services.  

• Online at https://www.sncf-connect.com/en-en/ 

💡 Note to self: if I have booked and purchased my ticket online, I can go to an SNCF train station or boutique to collect it. I’ll need my booking reference as well as the credit card used to make the booking or payment. 

💳 The following cards are accepted: Carte Bleue, MasterCard, Visa, American Express and Cofinoga.  

You can book and purchase your ticket:  

• At SBB stations  

• At approved travel agents  

• By calling Railservice 24 hours a day on +41 (0) 848 44 66 88 (CHF 0.08/Min).  

• Online at www.sbb.ch/en  

• Online at www.sncf-connect.com/en-ch/ 

💳 The following cards are accepted:  

• At SBB stations: Mastercard, Visa, American-Express, Diners, JCB, Maestro, PostFinance-Card, Twint, Reka, SBB Gift Card
• In a Railservice branch: Mastercard, Visa, American-Express, Diners, JCB 

• Online at www.sbb.ch/en: Mastercard, Visa, American-Express, Diners, PostFinance Card, Debit Mastercard, Visa Debit, Reka-Card, Twint  

Do you live outside France or Switzerland? You too can book a (super) trip on board TGV Lyria! Here’s how to book and purchase your tickets:  

• At www.raileurope.co.uk in the UK  

• At www.sncf-connect.com/en-en/ in the rest of Europe  

• At www.raileurope.com in North America  

• At www.raileurope.fr in Africa, South America, Asia and Australia  

• By calling: +33 (0)1 84 94 36 35  

💳 The payment cards accepted at www.sncf-connect.com/en-en/ are those issued abroad by Eurocard, MasterCard and Visa.  

💡 Note to self: for online payments made by American Express, or any other foreign card without an electronic chip (maximum amount of EUR 1,500),

I can go to an SNCF boutique to collect my ticket.