Lyria and our SNCF / SBB rail partners

Purchase of TGV Lyria train tickets via different channels:

In France:

• at sncf-connect.com (in euros)

• at self-service terminals at SNCF stations

• at SNCF ticket counters

• at the SNCF shop

• by telephone on 3635 (every day, from 7 a.m. to 10 p.m., at local call rates from France)

• via accredited SNCF travel agencies, online and at physical shops

In Switzerland:

• at sbb.ch (in CHF)

• at sncf-connect.com/fr-ch/ (in euros)

• at SBB ticket counters at the station (counter charges may apply)

• by telephone from SBB Contact Center on 0848 44 66 88 (available 24/7, CHF 0.08/min. on the Swiss fixed-line network).

• by telephone on +33 1 84 94 3635 (international call price, excluding any additional costs from your operator)

• via public transport points of sale

Start your online booking

After-sales:

For after-sales questions regarding tickets, please always contact the booking channel from which you originally purchased the ticket.

TGV Lyria does not sell tickets directly. We focus on managing our products and services via customer operations that are dedicated to these matters.

SNCF and SBB services valid for TGV Lyria:

• Timetables and traffic: TGV Lyria timetables updated in real time on the app and websites of SNCF in France, and SBB in Switzerland.
• Fares: discounts on TGV Lyria tickets with the SNCF discount cards and SBB Travelcards
  • SNCF: “Avantage” and “Carte Liberté”
  • SBB: “GA” and “Half Fare” Travelcards, “Junior Travelcard” and “Children's co-Travelcard”
• Families:
  • Booking of a “square” space of 4 facing seats via the sncf-connect.com site
  • “Junior et Compagnie” child accompaniment service from SNCF
• E-ticket: Import TGV Lyria tickets to the SNCF Connect app
• At the station:
  • Access to the SNCF Grand Voyageur lounge for travellers holding a BUSINESS 1ÈRE or STANDARD 1ÈRE ticket or the SNCF loyalty card
  • Reception and advisory staff at the station, at platforms and counters
• After-sales:
  • G30 guarantee in the event of delays of more than 30 minutes
  • Lost property service operated by the SNCF and SBB stations

SNCF and SBB manage these offers and services in full.

At TGV Lyria, we also design and manage our own offers and services for our customers, which you can find on this website.

TGV Lyria is also a member of Railteam, an alliance of the main high-speed rail operators in Europe.